Did you forgot something as you came off the bus? Please call our administrative office at 607.763.4464 or call the B.C. Junction office at 607.778.1692 as soon as possible. Try to recall as much information as possible, such as routes you were riding, times, and a description of the items you lost. The sooner you call us, the quicker we can respond and possibly return the item(s) to you.
BC Transit is not responsible for lost items.
If you are concerned about identity theft from a lost your wallet, purse or other personal information, the Federal Trade Commission has this advice:
Any current student identification card(s) found on any BC Transit vehicle or property is held for two (2) business days either at the BC Junction office or at the BC Transit Administration building. All found cards are recorded in the agency's lost and found log. Any cards not claimed in two (2) business days are returned to the organization that issued the card.
Any expired student identification card(s) which also can be used as BC Transit fare media are recorded in the agency's lost and found log and is immediately returned to the institution that issued the card.
To make general comments and suggestions to improve B.C. Transit, please complete our online Customer Service Form, or call us at 607.763.4464. Comment forms are also available on the bus and at all B.C. Transit Office Locations.