Performance and Contract Management

Performance and Contract Management (PCM) provides oversight and monitoring of contracted mental health services for children and families within the Broome County Mental Health Department (BCMHD).  Staff provide technical assistance to contract agencies to support ongoing performance improvement. We work alongside our providers to develop, implement, and analyze processes and measures for optimal accountability and performance improvement. 

In addition, Staff manage contracts through deliverables, deadlines, contract terms and performance. The entire Contract Management process ensures agencies honor their contract terms. Contracts are processed annually.

PCM chairs the Central Region Multicultural Advisory Committee (CRMAC) which consists of 35 colleagues from local non-profit agencies, hospitals, colleges, government offices and consumers in the Southern Tier.  The committee meets 3 to 4 times annually to focus on creating and supporting a diverse mental health system by promoting cultural and linguistic competency among mental health professionals, program staff, consumers and the community.  These meetings which often include or consist of trainings are free.

CRMAC Annual Reports:

For more information, contact (607) 778-1148.