Coronavirus Resources and Information


Please note that this information may change daily - we will update as often as possible.

Monday, May 18, 2020


  • Effective 5/1/20 - No unnecessary travel order is lifted.
  • On 4/17/20 Governor Cuomo issued an executive order:
    • “Effective at 8 p.m. on Friday, April 17, 2020 any individual who is over age two and able to medically tolerate a face-covering shall be required to cover their nose and mouth with a mask or cloth face-covering when in a public place and unable to maintain, or when not maintaining, social distance”.  
      • Can be a bandana or scarf – needs to cover mouth and nose
      • If in need of face masks, call 211 or 1-800-901-2180
      • Masks will be distributed at school meal locations, check school district websites for information
  • On 4/24/20, Broome County Executive Jason Garnar enacted a policy mandating all Broome County employees must wear a mask or face-covering when they are at work and unable to maintain a social distance of six feet.  
  • On 4/30/20 - Effective immediately, Broome County Executive Jason Garnar orders that all visitors who are over age two and able to medically tolerate a face- covering shall be required to cover their nose and mouth with a mask or cloth face- covering when in a Broome County facility or when utilizing Broome County Transit Services.
  • New Yorkers can call the Department of Health's coronavirus hotline at 1-888-364-3065 to address health concerns
  • For county announcements of essential employee infections and other information please check the county page at /hd/coronavirus
  • Sign up for email Coronavirus updates from NY Governor Cuomo
  • Governor issued an Executive Order that all New Yorkers can vote by absentee ballot in the June 23rd election.
    • Broome County Board of Elections 607-778-2172
    • Absentee ballots applications can be downloaded
    • If you are not able to print one, you can call and request an application is mailed to you
      • Applications must be postmarked 7 days before the election
    • April 24th Governor issued an executive order that all New Yorkers receive a postage paid absentee ballot application
    • April 27th the Democratic presidential primary on June 23rd is cancelled
      • New York will still hold its congressional and state-level primaries on June 23


Broome County

  • Operation #CrushCOVID announced
    • To help reduce crowd density and the spread of the coronavirus, the County Executive has instituted new guidelines for Broome County residents, asking that people go to stores, parks and golf courses on the days that match your birth year
      • Odd birth years – odd days
      • Even birth years – even days
  • ALL public playgrounds, athletic courts and sporting fields are closed
    • Parks remain open as long as social distancing guidelines are being followed
  • Donation site at the Emergency Services Facility building on Wayne St. in Endwell.
    • Monday – Friday from 8:30 a.m. to 2:30 p.m. Drop off only. 
    • accepting unused:
      •  N-95 and surgical masks
      •  Medical gowns
      •  Medical plastic face shields
      •  Medical gloves
      •  Medical shoe covers
  • Closing bus station and stopping commercial bus traffic until pandemic is over
  • Drop off dates for household hazardous waste days are suspended
  • Broome County Dog Shelter
    • shelter is closed to the public but there are dogs available for adoption
    • Redemption fees are waived at the dog shelter
  • If you see violations of the social distancing order
    • Call 607-778-1911
  • County Services Available from Home

NY State

  • The deadline for filing taxes has been moved from April 15 to July 15, both federal and NY State
    • AARP, assessing whether they can reopen
  • Department of Motor Vehicles offices temporarily closed for in-office visits
    • Online transactions are available
      • Change address
      • Check mailing status of license, permit, ID
      • Replace/renew license and non-driver ID
      • Replace permit or CDL
      • Find vision test location near you
    • License and permit expirations extended
    • All inspections expiring March 31st or later have been extended until further notice.


  • Achieve
    • COVID recovery site
      • available for those with intellectual or developmental disabilities
        • diagnosed with or recovering from COVID-19
        • or for those who require care while a family member is recovering from COVID-19
      • contact the New York State Office for People with Developmental Disabilities Regional Office where they will conduct pre-screening and make placement determinations
        • Central New York, Southern Tier and North Country
          General Information Central NY
  • Action for Older Persons: 607-722-1251
  • American Civic Association
  • Community Options
    • Closed
  • Crime Victims Assistance Center: 607-723-3200
    • No walk-in appointments
    • Offering counseling and advocacy via phone and video chat
    • Continue to do child interviews as needed
    • 24-hour crisis hotline, call 607-722-4256
  • Opportunities for Broome 607-723-6493
    • Offices closed to the public
  • Project Concern
    • Closed
  • Rural Health Network
    • GetThere Transportation Program 1-855-373-4040
      • See transportation
    • Community Health Services 607-798-8058 OR 607-692-7669 x 230
      • Available by phone to answer questions and help locate resources related to food, transportation, health insurance, communication with medical providers, prescriptions, housing, public benefits, health concerns, social isolation, stress and more
    • Northern Broome CARES 607-352-4681
      • Assistance for Northern Broome residents 60+ years of age living in the towns of Lisle and Triangle (including the Village of Whitney Point).
      • Services offered include a place to call for support, regular check-ins via phone, assistance with getting food or prescriptions, and taxi service available in Whitney Point area on Friday afternoons.
  • Social Security: 1-866-964-3971
    • Offices are closed to the public, online and phone services are available.




  • Alzheimer's Association, Central New York Chapter
    • The novel coronavirus presents unique challenges for more than 5 million Americans living with Alzheimer's and their caregivers. To help family caregivers navigate the current complex and quickly changing environment, the Alzheimer's Association is offering additional guidance to families
      • or call the 24/7 Helpline at 800.272.3900
    • We're holding our education programs and support groups virtually during this time. If interested, please visit for scheduled programs and support groups.


Crisis Hotlines/Helplines

  • NYS COVID-19 Emotional Support Hotline - 844-863-9314
  • *CPEP - 607-762-2302 or toll-free 800-451-0560
  • *Crime Victims Assistance Center (CVAC) Hotline - 607-722-4256
    If you are unable to safely and freely speak, also have a text line 607-725-8196
  • Crisis Text Line - Text “Got5” to 741741
  • *Domestic Violence through RISE - 607-754-4340 or 877-754-4340
  • *Greater Binghamton Health Center Mobile Integration Team (MIT) - 607-763-2761
  • *MHAST Peer Support Warm Line - 607-240-7291
  • Suicide Prevention Life Line - 800-273-8255
  • Veterans Crisis Line - 800-272-8255 & Press 1

*Services locally provided

Counseling/Mental Health

  • American Red Cross Virtual Family Assistance Center
    • provide comfort and support, information and referrals for New York State families that have lost loved ones to the COVID-19 Coronavirus
    • Families who have lost loved ones to COVID-19 can fill out an online intake form, and a Family Assistance Center volunteer will contact them:
    • Intake forms can also be filled out by a friend who thinks someone who needs help, or an agency working on behalf of the family. Those without online capabilities may call 585-957-8187, and a volunteer will assist them with the initial intake process.
  • Broome County Mental Health
  • Broome County Office for Aging
  • CDC Resource on Handling Anxiety
  • New Yorkers can call the COVID-19 Emotional Support Hotline at 1-844-863-9314 for free mental health counseling.
  • Emotional support services for frontline healthcare workers available 24/7
    • workers can text NYFRONTLINE to 741-741 to access theses emotional support services. 
    • New York state regulated health insurers will be required to waive cost-sharing, including deductibles, co-payments, and insurance for in-network mental health services for frontline, essential workers during COVID-19
  • Family and Children's Society
    • Offering telephone and telehealth services
    • Clinic facilities will be closed to the public effective Thursday, March 19 at 5:00 pm
    • Phone lines for information, support and referral will be open Monday – Friday 9:00 am to 5:00 pm. For information or to schedule appointments please call:
      • Binghamton (607) 729-6206
  • MHAST: 607-771-8888
    • Offices closed, staff can still be reached by new or existing clients
    • All groups and activities in the Sunrise Wellness Center (weekend program included) are cancelled until further notice
    • 24/7 Peer Support Warm Line is available by calling 607-240-7291
    • short term Crisis Respite program remains open and may be an option if you would benefit from a safe and nurturing environment as an alternative to hospitalization. To learn more or arrange a stay, please call 607-771-8888 ext.350
  • Telehealth Urgent Counseling Services (607) 563-8707
    • the hotline is open 24/7 and will bring a licensed therapist to patients via phone, computer, or tablet within 24 hours of your call.
    • All insurance plans will be accepted and, because of the pandemic, co-pays and deductibles will be waived. Callers who do not have insurance will be served on a pro bono basis.
    • serving residents of Broome, Delaware, Chenango, and Otsego counties
  • Trevor Project
    • National, 24-hour, toll-free confidential suicide hotline for LGBTQ youth. If you are a young person in crisis, feeling suicidal, or in need of a safe and judgment-free place to talk, call 1-866-488-7386 or visit their website.


  • CARES Child Care Scholarship funding available for essential workers
  • Hospital employees (UHS and Lourdes) contact employer about daycare options
  • Essential County employees contact supervisor
  • Discovery Center of the Southern Tier is offering childcare for essential workers in all industries.
  • Family Enrichment Network is keeping track of available openings and can offer child care referrals for emergency child care, email with requests and information.
  • YMCA offering emergency childcare to first responders
    • Contact Childcare director Tania Barnes 607-772-0560 ext 236

Dental Care

Many dental offices are open for emergencies

  • Lourdes Center for Oral Health 607-584-4545
    • Seeing emergency patients only, call if you have pain, swelling or a suspected infection

Emergency Assistance

  • Emergency Shelters
    • Information is subject to change, please contact agencies directly
      • Broome County Department of Social Services 36-42 Main St. Binghamton
        • open to assist individuals & families experiencing homelessness ‪Monday-Friday ‪between 8am and 4pm
      • RISE
        • 4/13/2020 Emergency Shelter with less capacity than normal due to social distancing requirements
      • YMCA, 61 Susquehanna St Binghamton 607-772-0560
        • Open and operational
        • A police clearance is required for entry & may be obtained at the Binghamton Police Department (‪38 Hawley St. Binghamton). New residents are being screened for COVID-19 symptoms per CDC recommendations.
      • YWCA, 80 Hawley St Binghamton 607-722-0340
        • At capacity, not accepting new residents at this time
      • Volunteers of America (VOA) 320 Chenango St. Binghamton 607.772.1156
        • Open and operational
        • A police clearance is required for entry & may be obtained at the Binghamton Police Department (‪38 Hawley St. Binghamton). New residents are being screened for COVID-19 symptoms per CDC recommendations.

Family and Children

  • Broome County Women, Infants and Children's
    • providing services over the phone and participants will receive their benefits remotely. Participants are urged to call the local WIC office at 607.778.2881 with any questions/ concerns or to update their contact information.
  • Family Enrichment Network, Inc.
    • WIC Help Specialist
        • help connect families to the WIC Program in both Broome and Delaware counties
        • can prescreen for potential eligibility, give information about the program, go over/gather documents needed, and set up an initial appointment. I also have many other community resources to share depending on what someone may need.
      • Office Phone: (607) 723-8313 x1651
        Work Cell (Call or text): (607) 765-0425
    • The Kinship Program 607-723-8313 x831
      • serve anyone raising someone else's children in Broome and Tioga counties
      • still completing intakes with new families and completing the paperwork for the Nonparent caregiver grant and taking it to DSS for them. This gives caregivers financial assistance for any child that resides with them as long as the child is not getting income from somewhere else and the parents do not reside in the home. 
      • We are delivering food, hygiene items, hand sanitizer to Kinship families daily as needed
      • 3 virtual support groups running
        • Broome County
          • every other Thursday at 5:30 pm
          • every other Wednesday at 11am
        • Tioga county the group is Fridays at 1pm

Financial Assistance/Benefits

  • Broome County Department of Social Services
    • DSS lobby is open for emergencies
    • conducting phone interviews
    • still accepting applications for programs and benefits
  • Catholic Charities
    • COVID-19 Leave No One Behind Fund: This fund is intended to respond to unanticipated, unmet basic needs such as food, shelter, clothing, household supplies, personal care items, medical supplies or services and other items that are vital to maintaining households during the current COVID-19 crisis. DUE TO THE STATE MORETORIUM ON RENT AND UTILITIES THESE CONCERNS WILL NOT BE CONSIDERED AT THIS TIME (this may change in the future).
      • Catholic Charities Emergency Financial Assistance Fund: Remains operational to handle non COVID -19 emergency issues. Call Mary Whitcombe at 584-7800
      • Lend A Hand: These funds are temporarily suspended until further notice from Gannett.
    • For any questions regarding the information provided above on Catholic Charities please contact Mary Whitcombe at 584-7800
  • HEAP 607-778-1100
    • Has been extended from April 24, 2020 through June 30, 2020 or until the funds allocated to these components are exhausted, whichever occurs first.
    • Additionally, effective April 24, 2020, a third Emergency benefit will be available to eligible households experiencing a crisis or life-threatening heat or heat-related energy emergency.
    • All Emergency HEAP benefits must be received before being able to receive assistance through
  • IRS Stimulus Check information
    • Where's MY Refund – this function might not work for those who receive Social Security benefits and do not file tax returns. This website checks for information in the IRS system and does not have the information for SSA recipients.
    • Social Security beneficiaries (Social Security retirement, survivors' benefits, disability beneficiaries and Supplemental Security Income (SSI)) who typically do not file a tax return and do not have qualifying children under the age of 17 will automatically get the $1,200 payment
      • You should receive the automatic payments by direct deposit, Direct Express debit card, or by paper check, just as you would normally receive your Social Security benefits
      • Treasury expects automatic payments for Social Security beneficiaries no later than the end of April and automatic payments for SSI recipients no later than early May.
      • The above website is for those:
        • receiving Social Security retirement, survivors, or disability insurance benefits and
        • who did not file a tax return for 2018 or 2019 and
        • who have qualifying children under age 17, go to the above website to enter your information so you do not have to wait to receive the full amount
        • SSI recipients with dependent qualifying children under age 17 should also enter their information to receive the full amount their family is eligible for.
        • Additionally, any new beneficiaries since January 1, 2020, of either Social Security or SSI benefits, who did not file a tax return for 2018 or 2019, will also need to go to the IRS's Non-Filers website to enter their information.
    • For residents of Long-Term Care Nursing Homes and Adult Care facilities
      • The current economic impact payments will not count as income in the month received or as assets for 12 months for SSI or Medicaid purposes
        • No changes should occur to nursing home residents' Net Available Monthly Income (NAMI)
        • Medicaid Assisted Living Program (ALP) rates and the amount of the spend-down for ALP residents will not be affected
        • Residents account funds should be credited properly by the administrators to show these payments and their availability to the resident
        • Those who receive Social Security retirement, survivors' benefits, disability insurance, and SSI payments will receive the payment automatically
      • For Nursing home residents who do not receive their stimulus check because of their facility they should call the Long Term Care Ombudsman
        • Ombudsman for Broome, Chenango, Delaware, and Tioga
          • Action for Older Persons 607-722-1251
  • Project Share Heating Fund Program
    • Provides a $350 grant to a NYSEG shut off or fuel delivery if less than a 10 day supply
    • Must be eligible for HEAP; exceptions made for Veterans with an honorable discharge. 
  • SNAP (Food stamps)
    • Family Enrichment Network NOEP Coordinator
      • NOEP Coordinator can be best reached by email: and am taking voicemails at the office phone: 607-723-8313 Ext. 827
      •  is still assisting with applicants with applying for SNAP
      • Completing prescreen and application over the phone, can make arrangements to get documents and the application signed
      • Can also apply online at
    • SNAP Recertifications at DSS 607-778-1100
      • Anyone due to recertify SNAP benefits in the months of March, April or May, has been granted a 3-month extension, on their recertification.
  • Unemployment

Friendly ‘Visiting'

  • Office for Aging will make friendly visits over the phone. If you know someone please call 607-778-2411
  • Bandalier is offering a social impact program “Corona Companions”, register online for 30 minutes and a team member will call to talk with you.

Food Resources


Student Meals:

    • Student meal schedules change weekly
    • Broome-Tioga BOCES is providing meals for all students during this break. See your school district website for details.
    • Boys & Girls Club of Binghamton
      • Take out dinner available to Club kids, from 3:30 pm to 5 pm.
        • If not currently a member, any child picking up a meal will be asked to take and complete a short application for Club membership. No fees will be due at this time.

Prepared Senior Meals:

  • Office for Aging 607-778-2411
    • Senior Centers are currently closed but will be offering take-out drive-up style lunches by reservation on the days listed below for each center.
      • Broome West: 607-785-3427
        •  Monday – Friday hot lunch available
      • Deposit: 607-467-3953
        • Tuesday & Thursday Frozen Meals
      • Eastern Broome: 607- 693-2069
        • Fridays only, hot lunch available
      • First Ward: 607-729-6214
        • Monday – Friday hot lunch available
      • Johnson City: 607-797-1149
        • Monday – Friday hot lunch available
      • Northern Broome: 607- 692-3405
        • Monday, Wednesday, and Friday hot lunch available
      • Northshore Towers: 607-772-6214
        • Monday, Wednesday, and Friday hot lunch available; Tuesday & Thursday frozen meals available
      • Vestal: 607-754-9596
        • Monday – Friday hot lunch available
    • Meals on Wheels Broome County Office for Aging 607-778-2411
      • Meals will be delivered Monday, Wednesday and Friday
        • This includes both hot lunch and a sandwich for supper
        • On Friday one meal will be given for Tuesday and one for Thursday
    • Meals on Wheels of Western Broome 607-754-7856
      • As of March 23rd, delivering Monday, Wednesday and Fridays only
        • If you receive meals on Tuesday and Thursday, those meals will be delivered on Monday and Wednesday
    • California Grill Vestal: 607-741-4062
      • 50 free lunches (11am to 1pm) to seniors. Please call ahead by 10:30 a.m. to order. Then call again when you have arrived, and we will deliver to your car in the parking lot. Meal varies daily.
    • Beer Tree Bew Co, 607-204-0712
      • 197 Route 369 Port Crane
      • Seniors 65+ and in need can call to order a meal, 8am-10am
    • Rainbow Trail (Owego) – Monday-Friday they are providing free meals for people who are elderly and people with disabilities. Call to arrange 607-687-9881

Community Meals:

  • First Presbyterian Church of Johnson City - 2 Main St., 607-797-0836
    • hot take-out meal, Wednesdays 5 and 6 pm
    • Also providing/delivering CHOW boxes and frozen meals: Call the office to order, do not just go to the church.
      • Might have toilet paper and hygiene kits
  • St. Michael's Community Meal - 296 Clinton St. Binghamton
    • Every Monday, hot community meal from 5:30-7pm, meals are grab and go
  • United Presbyterian Church – 42 Chenango Street, Binghamton
    • Tuesday meals for all ages, take out 5-6 pm
    • can also email if you need food
    • See 211's resource for Community Meals

Other Meals

  • Applebee's 
    • For the month of May, offering half price on all food purchases for those on the front lines as well as active duty and veteran military members. 
  • Pasquale's Deli
    • Monday-Friday 7-9 AM, (walk-in) breakfast sandwich to law enforcement, EMS, EMT, Firemen, Lab technicians, Nurses, Doctors who are or will be putting in long hours.
  • Deacons Bench 607-797-6741
    • Offering a free menu item to any Johnson City village police officer, firefighter, state trooper, sheriff officer who is on duty. Kindly call ahead with your order.
    • 227 Oakdale Rd Johnson City, New York 13790
    • Open 4-8pm
  • McDonald's (check participation)
    • Free breakfast/lunch sandwich small combo for first responders with badge
  • A Tavolo 607-677-0067
    • Free pasta dinner for those in need, elderly, young, first responders Wednesday, Thursday and Friday
    • Also offer deals on family meals and other specials during the week.
    • Call in advance to order curbside take out
    • 42 Chenango Bridge Road Binghamton, 13901
    • Hours are 4:30 to 6:00

Food Pantry/Food Banks:

  • Binghamton Food Rescue
    • Saturday food delivery sign up, limited to 50 households
    • Visit their facebook page and sign up to get a box of food delivered, can sign up other family members
    • Available to those who live in Binghamton, JC, Vestal, Endicott, and Port Dickinson
  • Catholic Charities
    • Binghamton Pantry at 100 Main Street:
      • Monday, Wednesday, Thursday & Friday 9:00-11:30 and 1:00-3:30
        Tuesday 1-3:30 pm
      • All of Broome County
    • Mother Teresa's Cupboard Endicott Pantry located at St. Ambrose Church 202 Garfield Ave.:
      • Monday, Wednesday and Fridays: 9:00 AM-2:30 PM
      • Residents of Vestal, Endwell, Endicott and Johnson City, Whitney Point, Maine
    • Medically frail seniors can be given a food box with five days of food in them. Volunteers are limited so they are screening to make sure no one can get boxes for them. They should call first to find out if they qualify and must have no available help from any other agencies.
      • Call Mary Whitcombe 607-584-7800
    • Friends, family members, neighbors can pick up food for those who cannot safely leave their homes. Agencies may also pick up food for clients.
    • Agency representatives please if able, print and bring the Food Pantry form with you to get food in a timely manner
    • Our pantries will also offer diapers, adult diapers, feminine care products and infant formula as available to those in need.
  • CHOW
    • Referrals can still be received from 211 to pantries for food
    • Seniors, those with a severe disability, and those in quarantine call 211 to request delivery of 5 days' worth of food
  • First Presbyterian Church of Johnson City 607-797-0836
    • Monday through Wednesday for non-urgent needs call the office
      • Some of the services we provide are frozen meals to-go, groceries, showers and hygiene kits, clothing, advocacy with direct referrals to partnered organizations, assistance with living conditions, transportation or relocation, and community service, food service training and adult empowerment groups and seminars.
  • Food Bank of the Southern Tier
  • New Life Ministries 201 Hill Ave Endicott
    • Providing free meals and care packages affiliated with UE school district
    • Monday-Friday 10 am – 1 pm
  • Our Lady of Good Counsel
    • 701- W Main Street Endicott, NY 13760
    • Hours will be 9-1 starting the week of March 23rd.
    • Open Tuesdays and Thursdays
  • United Presbyterian Church of Binghamton – 42 Chenango St Binghamton
    • Monday, Tuesday and Wednesday from 10-2 – appointment needed
    • Email Sherry at, or call 607-218-2240
    • No documentation needed just give information on the number of people in the household
  • Vestal Museum 328 Vestal Pkwy E Vestal
    • open air food pantry, take what you need and share if you can
  • Windsor Human Development
    • (607) 444-1480
    • Open Mon-Sat, call to make an appointment
    • For Seniors, making deliveries – can deliver to Windsor school district and surrounding communities – call to verify
    • Assistance available every two weeks if able
      • Need name, address, phone number and DOB

Farmers Market

  • Open on Saturdays from 9 – 1 pm
    • Taste NY store open Tuesday-Friday 8-5pm and Saturday 8-2 pm


Updates on municipalities in Broome County

Town of Binghamton 607-772-0357

  • All town offices are closed to the public and will remain closed until further notice
  • Normal business hours remain in effect as if the building was open
  • NOTE: Water/sewer payments can be dropped in the drop box, paid by mail, or paid on-line.

Town of Kirkwood 607-775-1370

  • Town Hall and other departments closed to the public
    • Drop Box available for dog license and water/sewer payments with check or money order only
  • Brush Pick-Up this spring. Residents can start putting brush out this week 4/6/2020

Town of Vestal

  • Town Hall closed to the public
  • Police Dept - Effect March 23, 2020 the police department will be closed to public walk-ins. A phone in the police lobby will connect people to Broome County
  • Clerk's Office - All Dog Licenses, Handicapped Parking Permits and Personal Requests for Certified Copies can be mailed to the Vestal Town Clerk at 605 Vestal Pkwy W.
  • Town Court - All pending cases are being adjourned, you will be notified by mail of your adjourned date and time. If you are represented, stay in contact with your attorney. If you have specific questions regarding the Traffic Diversion Program contact the Broome County District Attorney's Office at 607-778-2423

Town of Union 607-786-2900

  • Town buildings closed to the public
  • Recycling pick up will be weekly starting 4/22/2020
  • No yard waste pick-up after 3/26/2020
  • Garbage pick-up remains unchanged
  • Until Further Notice- All Town of Union Court Proceedings are postponed. Watch your mail for a future date or changes in your appearance. Traffic fines and other fines can be mailed in. Read your notice for instructions.

Town of Windsor 607-655-2023

Village of Endicott 607-757-2421

  • courthouse is closed until further notice
  • payments can be made online through website or mailed in or put in the drop box
  • Refuse and recycling collection will be collected as scheduled
    • Yard waste collection is suspended
  • Parks closed

Village of Johnson City

  • Village Hall will be closed to the public, but still staffed to accommodate phone calls, emails, etc.
  • now accepting on-line payments for Water/Sewer/Refuse bills by logging into the Village web site. Go to:

Village of Windsor 607-655-2024

  • Offices closed to public, call the village office if you need assistance

Health Insurance

If you do not have health insurance there is a special enrollment period through June 15 to apply through the NY state of Health. If you have lost your health insurance through your employer you can apply within 60 days of losing coverage through the marketplace. How to enroll:

  • Contact Navigators or the Marketplace
    • Mothers & Babies
      • 607-772-0517
    • Southern Tier Independence Center
      • Broome County, contact Michelle O'Hare at 607-644-4461
      • 1-855-355-5777
  • Medicare
    • Action for Older Persons: 607-722-1251
      • Offices are closed to the public, phone assistance is available
      • only have access to one call at a time. If you are having trouble getting through, please try again in 10-15 minutes
      • HIICAP (Medicare Counseling) –
        • If you will be new to Medicare in April, May or June or your current plan is not providing coverage for needed treatments and doctors please reach out to Action for Older Persons or 1-800-MEDICARE (1-800-633-4227)
        • If you will not need Medicare coverage until July or later, please reach call AOP in May

Health Care

If you develop cold or flu-like symptoms, you should:

Drive Through Testing

  • Binghamton University test site for asymptomatic healthcare workers, first responders and essential employees, as well as anyone with symptoms, over 70 or immuno-compromised, or anyone who has come within 6 feet of an infected person. 
    • tests need to be authorized by a healthcare professional
    • an appointment is needed.  To make an appointment:
    • From May 2 onward, testing will be available 8 a.m. to 6 p.m. seven days a week as long as deemed necessary. 



  • 3/19/2020 New York has implemented a 90-day foreclosure moratorium and mortgage relief period for owners who can demonstrate they are not able to make timely payments due to the impact of the virus.
  • 5/7/2020 Update – the moratorium on residential or commercial evictions will be extended until August 20th, an additional 60 days. 
    • It was also announced the state is banning late payments or fees for missed rent payments during the eviction moratorium, and allowing renters facing financial hardship due to COVID-19 to use their security deposit as payment and repay their security deposit over time. 
  • 3/13/2020, New York utilities have volunteered to suspend utility shut-offs for power, heat and water for all customers.
  • NYSEG: 1-800-572-1111
    • walk-in centers will be closed indefinitely as of March 17
      • pay over the phone and at Wal-Mart, Price Chopper and Weis
      • suspending late-payment charges
      • suspending inside meter readings, please submit a reading through their app or calling the call center. If no reading is submitted the bill will be an estimate
      • temporarily suspending service shut offs

Libraries: Buildings Closed

  • No late fees charged at the Broome County Library
  • Four County Library System offers online eBooks, audiobooks, Facebook Live story times to virtual escape rooms while the building is closed
    • Don't have a library card? Fill out this form and they will get you one to use for the online resources
    • Also have different live events like story time, trivia, virtual crafts and more
      • Check out Library Events on the main page


  • Binghamton Housing Authority
    • Benay Rodriguez/Senior Housing Site Manager
    • monthly food pantry
    • daily lunches from our Community Center, thanks to Office for Aging
    • two nurses on staff
  • College Student Travel Assistance
  • Domestic Violence Hotline
    • State Domestic Violence Hotline Can Be Reached at 1-800-942-6906
    • State Domestic Violence Text Hotline 844-997-2121
    • Self isolating can be a dangerous time for domestic violence victims.
      • Rise: 607-754-4340
      • Crime Victims Assistance Center: 607-722-4256
        • If you cannot call, you can text (607) 725-8196
        • Advocacy and counseling services through the phone or online
      • Chat at


  • Broome County Humane Society
    • Collecting donations of food for pet owners who are having hard time financially feeding their pet
    •  Contact (607) 724-3709
  • Every Dog's Dream 607-242-2346 or 607-349-3021
    • Pet supplies for those who have been affected by the pandemic, if you cannot afford pet supplies please reach out
    • For the elderly who need supplies but cannot leave the home, contact for assistance
  • In Memory of Diesel
    • for a schedule of distribution locations
    • Pet food pantry with distributions in the community, also accepting donations
      • Call for assistance 607-238-3402

Places of Worship:

This is not a complete list, please check with your local church if they are not listed below.

  • Endwell United Methodist Church (UMC):
    • Beginning this Sunday, March 22 through Sunday, April 12th, (Easter Sunday) with a live-stream worship on Facebook and possibly ZOOM, beginning at 9:30am.
    • Sunday's reflection will also be recorded and archived on our Endwell UMC YouTube channel.
    • Monday night community dinners will continue with take out only.
    • Beginning March 18, office hours will be Monday-Thursday 9:00am-2:00pm. However, asking to limit office visits.
  • First United Methodist Church
    • Closed for at least 30 days, no services
  • First Presbyterian Church Johnson City – 2 Main Street, Johnson City
    • Offering Sunday services at the church and a live stream on Facebook
  • United Presbyterian Church of Binghamton
    • Non-essential programming and in-person gatherings have been canceled
    • Streaming worship services on Facebook
    • Community meals on Tuesdays will continue with take out only

Online Services


Check with your pharmacy to see if they are participating.

  • CVS Pharmacy: Free one-to-two-day delivery of prescription medicine is encouraged for high-risk customers until May 1, 2020.
  • Rite Aid: Home delivery is available upon request and the company will waive delivery fees. Customers should contact their local Rite Aid pharmacist for details. Controlled substances or refrigerated medications are not eligible.
  • Walgreens: The chain is waiving delivery fees for all eligible prescriptions. Customers should speak with a pharmacist to confirm prescription eligibility. Essential household items such as cleaning and medical supplies are available for purchase at the pharmacy drive-through.
  • Walmart: Options available at different locations, some options are no-contact curbsite pickup or mail delivery. Contact the Walmart Pharmacy for options.
    • Vestal 607-798-1544
    • Tuesdays open at 6 am for Seniors


Updates on restaurants can be found at these two websites.


This information on scams was sourced from the Empire Justice Center website. If you or a family member has been the victim of a scam you can reach out to the Empire Justice Center at their Rochester location: or 1 (585) 295-5929

  • Corona Virus Scams
    • Testing scams: fraudsters are selling fake at-home test kits or going door-to-door performing fake tests for money. Some scammers send emails stating that the World Health Organization is sending free COVID-19 at-home tests and all the individual must do is pay for shipping. This is not true. There are currently no FDA-authorized “at-home” COVID-19 tests available. Do not pay for an at home test.
    • Treatment scams: Scammers are selling fake cures including holy water, vaccines, and advice on unproven treatments for COVID-19. There is currently no vaccine or cure for COVID-19. Do not pay for a COVID-19 vaccine or cure.
    • Supply scams: Fraudsters are setting up fake shops, websites, social media accounts, and email addresses claiming to sell medical supplies currently in high demand, such as surgical masks. When consumers attempt to purchase supplies, scammers take the money and never provide supplies. Be careful of paying for supplies from distributors you do not know.
    • Provider scams: Scammers are contacting people by phone and email, pretending to be doctors and hospitals that have treated a friend or relative for COVID-19, and demanding payment for that treatment. Do not provide a payment to any doctor or hospital calling you. Hang up. If you believe the caller may have been legitimate, call your friend or family member and ask if they were recently treated, if they’re insured, and if they received a bill for their treatment.
    • Charity scams: Scammers are soliciting donations for individuals, groups, and areas affected by COVID-19. Be sure to research any individual or organization before you make a contribution. Don’t let anyone rush you into making a donation. Scammers will try to rush you, but a legitimate organization will be happy to provide you with information and receive your donation when you’re ready.
    • Investment scams: Fraudsters are offering online promotions via email and on social media, claiming that the products or services of publicly traded companies can prevent, detect, or cure COVID-19, and that the stock of these companies will dramatically increase in value as a result. These promotions are often styled as “research reports,” make predictions of a specific “target price,” and relate to microcap stocks, or low-priced stocks issued by the smallest of companies with limited publicly available information. Do not fall for these investment scams!
  • Health Insurance Scam Calls
    • People may be getting phone calls, in person visits or mailings offering testing services in exchange for personal information. These calls are asking for personal information so they can fraudulently bill Medicare/Medicaid and commit medical identity theft.  Often the health insurance will not approve these claims and then the beneficiary is left with a bill. 
  • Social Security Scam Calls
    • Communication threatening to suspend or discontinue benefits because offices are closed are more than likely a scam and should be reported to the Inspector General. 
  • Stimulus Check Phone Calls
    • If you are receiving phone calls, texts or emails asking for their personal or financial information to get your amount due for the federal payment these are scams. There are also online solicitations that may include links to websites that look official but are scams, the only information legitimate is the website for information
  • Supplemental Nutrition Assistance Program
    • There are websites and phone numbers asking for personal information so that people can get additional SNAP benefits. If you have any questions about your SNAP benefits you should call your local Department of Social Services. 

School District Updates:

As of 4/30/20, schools will remain closed for the rest of the academic year and will continue distance learning. 


  • Aldi: 9 am – 7 pm
    • On Tuesdays and Thursdays, from 8:30-9:30 they are open to vulnerable shoppers, seniors, expectant mothers and those with underlying health conditions
    • Instacart
  • Big M (Windsor) 9 am - 6 pm
    • As of 4/7/2020 only employees will be in the store. All orders will be curbside pickup.
      • For Curbside pickup it is easiest to do card payments to remain no contact.
      • We accept:
        Credit cards, EBT, WIC
      • The card information would need to be entered manually.
      • Call us at (607)655-3966 or email us at to place and order.
      • All orders must be placed between 9am and 4:45pm and picked up before 6pm.
  • Cindy's Crossroads Store N Deli
    • Offering free delivery to Harpursville and Nineveh seniors on Monday from 4-7 and Thursday from 4-7. No minimum amount
    • Call 607-693-2495
  • Creature Comforts
    • Offering curbside pickup
    • Call 607-723-2666
    • They will take your order and your credit card information and have items ready for pickup
  • DICK'S Sporting Goods
    • Stores closed
    • Curbside pickup available from 9 am – 6 pm
  • Dollar General: open at 8 am
    • First hour open dedicated to seniors (8 am – 9 am)
  • Olum's
    • 95 Main Street Johnson City remains open
    • Monday-Saturday 10 am -6 pm
      • Selling appliances only
      • No home delivery
      • Not offering in-home appliance or furniture repair
  • Price Chopper: 7 am – 10 pm
    • Starting 3/19 opening at 6 am for seniors and the most vulnerable populations
    • Temporarily suspending refund, return, and raincheck policies
  • Schneider's Market
    • Starting Monday March 23, Mon-Sat 8 am – 7 pm and Sunday 8 am – 6 pm
    • Offering delivery for groceries within 6 miles
  • Target: 7 am - 9 pm
    • Every Tuesday and Wednesday open the first hour for Seniors and the most vulnerable populations
    • Shipt for delivery
  • Walmart
    • JC: 7 am – 8:30 pm
    • Vestal 7 am – 8:30 pm
    • Every Tuesday opening at 6 am for those over 60, vision centers and pharmacies will be open
    • Curbside pickup
  • Wegmans: 7 am – 10 pm
    • Instacart for delivery
    • Meals2Go through DoorDash
    • Curbside pickup
  • Weis: 7 am - 9 pm
    • Use Shipt for delivery
    • Weis 2 Go, curbside pickup or delivery
    • Open every Tuesday from 6 to 7 a.m. for seniors


Substance Use Treatment/Resources


  • A&D Transportation
  • AtoZ Vacuum
    • Cleaning supplies for purchase (disinfectant is commercial grade and needs to be diluted)
    • 2723 East Main Street, Endwell, NY 13760
      9AM–5:30PM Mon–Fri | 10AM–2PM Sat
  • Auchanachie
    • can pick up food (includes pantries) drugstore items (includes prescriptions if senior paves the way w/ the Pharmacist) if the caller (needs to be 60+) has used Auchanachie within the past year or two. Same day delivery is possible but not guaranteed. These services are available to all seniors living in Broome County but Alex, the one I spoke to said that the rural areas are contingent on whether a technician is making a service call in that particular area.
    • Call 607-722-7234 M-F 9-4
  • Binghamton Food Rescue
  • Clearpath for Veterans
    • helping Veterans get transportation to get essential items, they are also willing to deliver when a Veteran is unable to leave the home, Call 315-687-3300
  • Delivery Cowboys
    • For a fee, a portion of which is based on your address, they will pick up your online in store pick up orders and deliver them to you within 3 hours
  • Faith in Action Volunteers for over 60
    • Will set up online grocery orders and delivery, once ordered delivery could take 1-3 days
    • Contact Larese Isaccson by leaving a message at 724-9130 ext. 339, or email:
    • Groceries will be ordered over the phone with Larese and then payment information would need to be given, debit/credit, to complete the order
  • Family & Children's Society 607-238-9920
    • will deliver food or prescriptions to anyone who can't get delivery
  • J's clean sweep 607-425-6932
    • Toilet paper available on a consistent basis at $0.70/roll 607-425-6932
    • Located in Sayre, PA
  • Mothers & Babies 607-722-0517
    • Community health workers are delivering diapers and formula
  • Ogden Hillcrest United Methodist Church
    • 607-723-2637
    • Volunteers available for the community for someone to talk to or to deliver needed supplies
  • Sanico's
    • Toilet Paper
    • 156 corporate drive Binghamton NY 13904
    • (800) 333-2635
      • choose option for Binghamton store
  • Uptown Limousine
    • Will pick up and deliver any prepaid grocery order for the at-risk elderly at no cost.
    • 607-723-0374


  • IRS Free File Program
  • AARP and other Volunteer tax prep has been canceled
  • B&C Tax Services: 607-239-5358
    • Willing to accommodate as many seniors as they can who had an appointment that was canceled. They will not provide the forms needed.
  • Freije Tax Service: 607-724-0288
    • Will sometimes offer discounts if the situation warrants it; going rate is $130-150
  • H&R Block
    • First time visitors will get $25 off.; Base price is $128
    • Binghamton: 607-723-1092
    • Endicott: 607-754-6363
  • Jackson Hewitt
    • Offers a 30% discount for seniors; going rate is $153
    • Binghamton: 607-821-1031
    • Endicott: 607-341-4163
    • More office locations can be found online
  • Loomis Tax Service: 607-723-1598
    • Amy said that she is very busy but that if she has time, she will contact other local tax prep places to see if they can work something out.
  • Puglisi Tax Service: 607-798-9550
    • Will offer discount to seniors; rate is between $80-100
  • The Taxsmiths: 607-217-4148
    • JCSC has been sending people here; $70-100 fee


  • BC Transit
    • everyone boarding the bus must wear a mask
    • offering free rides to all passengers
      • If you purchased any 31 Day BC Transit Pass on or after March 1, 2020, please do not throw it away. Turn it into the BC Junction Office or at the Administration Office located at 413 Old Mill Road in Vestal. BC Transit will replace your pass with a new un-activated pass of equal value once we begin collecting fare again.
    • City Buses
      • seating will be limited to reduce possible transmission of COVID
      • all access will be through the rear doors, exception for those in wheelchairs or with a mobility impairment
    • OFA Mini Bus
      • all senior housing shopper buses are canceled due to “social distancing” rules, only two people on the bus at a time in addition to the driver.
        • Instead call 607-763-8747 to make a reservation to ride the bus
          • Reservations can be made Mon-Fri 8 to 4 pm at least a day in advance
      • Temporarily BC Transit is expanding the OFA minibus hours to 7am-4pm Monday through Friday
    • BC Lift
      • Limiting number of riders on the bus
  • Deposit Foundation
    • Have suspended transportation services
  • Rural Health Network of South Central New York
    • All staff are working remotely but are still operating business as usual. 
    • GetThere Call Center
      • Connection to Care
        • provides financial assistance for individuals without Medicaid for transportation to medical appointments.
        • During the Covid-19 Pandemic, Getthere can provide transportation to pick up prescriptions, food, and other essential goods and services clients may need. Delivery services are also available for food and prescriptions when a client can't travel, or it is not safe for them to travel.
      • Medicaid Voucher Program- a referral based program that can assist with transportation to health related needs not covered by Medicaid.
        • Still running
      • Transportation to Employment- referral based program- helps in short term with transportation to work toward finding a sustainable way to get to work
        • Providing “van pool” service to for United Methodist Homes staff



  • Filing an Unemployment Claim
    • Https://   
    • Call 1-888-209-8124
  • Explanation of the CARES Act regarding unemployment
  • If unemployment claim is denied, volunteer legal services may be available
  • Unemployment and Paid Leave Legal Help Line (800) 724-0490 ext. 5827
    • People in New York who have lost their job or who are seeking Emergency Paid Sick and Family and Medical Leave in response to the covid-19 crisis can now call to be connected with an attorney
      • answer questions about the new Pandemic Employment Assistance program
      • answer questions about the new federal and paid leave programs for low income working families and individuals
      • and seek to assist unemployed workers in obtaining expanded unemployment benefits


  • Clear Path for Southern Tier
    • helping with food packages or going to pantries to get a package to drop off to a veteran if need be
    • offering peer support , calling veteran's if they are shut in
    • any questions contact or (Peer Support Mentor)
    • Office phone number (315) 687-3300
  • Solider On
    • Assist veterans and their families who are homeless or at risk of becoming homeless. 
    • If you know of a veteran in need of assistance, please call the 24-hour toll-free hotline 
    • Assistance includes:
      • Temporary Rental Assistance                                                                      
      • Security Deposit Assistance
      • Utility Assistance
      • Temporary Emergency Hotel/Motel Assistance
  • The Southern Tier Veterans Support Group
    • continues to operate as normal during the Covid-19 crisis from our homes and automobiles
    • providing needed support to veterans and their families in 10 counties (Chenango, Broome, Tioga, Tompkins, Chemung, Schuyler, Yates, and Steuben in New York's Southern Tier, and Susquehanna and Bradford in Pennsylvania's Northern Tier)
    • We can be contacted at 607-205-8332 every day, or at
  • Veterans Peer Support Call - DAILY at 1p.m. EST (BEGINS MONDAY, MARCH 23rd)
    • 1-800-767-1750 x99873

Volunteer Opportunities: